Webhelp Group is committed to protecting and respecting your privacy. This Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.


For the purpose of the General Data Protection Regulation (“GDPR”) the Data Controller is

Spain: Webhelp El Pinillo SLU (Formerly INFONORDIC SLU), Calle Decano Antonio Zedano 3, Nave 6, 29620 Torremolinos (Málaga), Spain: Webhelp Malaga SL, Avenida Salvador Vicente, 20, 29639 Benalmádena (Málaga), Latvia: Webhelp Latvia, Skanstes street 54A, Riga, LV-1013, Lithuania: Webhelp Lithuania, Savanoriu pr, 109 – 4th floor, 44208 Kaunas, Estonia: Webhelp Estonia, Tartu maantee 63, 10115 Tallinn, Ukraine: Webhelp Ukrania, BC “Forum Victoria Park”, Entrance 1F,7 Okhtyrskij Lane, 03022 Kyiv.


Your personal information

We collect and process some or all of the following types of information from you:

  • Information that you provide when you apply for a role. This includes information provided through an online job site, via email, in person at interviews and/or by any other method
  • In particular, we process personal details such as name, email address, address, date of birth, qualifications, experience, information relating to your employment history, skills and experience that you provide to us
  • If you contact us, we may keep a record of that correspondence
  • Details of all actions that you carry out through the use of the services


Uses made of your information

Lawful basis for process

We rely on legitimate interest as the lawful basis on which we collect and use your personal data. Our legitimate interests are the recruitment of staff for our business.


Purposes of processing

We use information held about you in the following ways:

  • To consider your application in respect of a role for which you have applied
  • To consider your application in respect of other roles
  • To communicate with you in respect of the recruitment process


How we store your personal data


We take the security of your personal data seriously. We have internal policies and controls in place to ensure that your personal data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.


Who has access to your personal data?

Your information may be shared internally for the purposes of the recruitment exercise. This includes members of the HR and recruitment team, managers in the business area with a vacancy (including our clients) and IT staff if access to the data is necessary for the performance of their roles.


How long we keep your personal data

If your application for employment is unsuccessful, the organisation will hold your personal data on file for 24 months after the end of the relevant recruitment process. At the end of that period, or once you withdraw your consent, your personal data is deleted or destroyed.


Your rights

Under the General Data Protection Regulation and member states internal legislation you have a number of rights with regard to your personal data. You have the right to request from us access to and rectification or erasure of your personal data, the right to restrict processing, object to processing as well as in certain circumstances the right to data portability. You also have the right to withdraw your consent given to Runway Group to process your personal data at any time.

If you would like to exercise any of these rights, please contact: job@lv.webhelp.com.

If you believe that the organisation has not complied with your data protection rights, you can complain to the supervisory authority.


What if you do not provide personal data?

You are under no statutory or contractual obligation to provide personal data to Runway Group during the recruitment process. However, if you do not provide the information, we won’t be able to process your application.